Terms and Conditions - LOYALBEE Business

User: User is the contracting party with which LOYALBEE concludes or has concluded an agreement.


LOYALBEE makes it possible with a minimum of equipment including a smartphone, such as - but not limited to - the iPhone, Users and Consumers to connect. All necessary software is made available via the internet and the app store belonging to the smartphone / tablet. The minimum requirement for User to be able to use the LOYALBEE Business is a LOYALBEE Business account with which User can log in. LOYALBEE Business functionalities may be limited to what the chosen subscription form allows.


  1. The use of the LOYALBEE software and products involves costs for the User. These costs are included in the price list that can be requested from LOYALBEE at any time by a User, stating his details.

  2. LOYALBEE reserves the right to change the prices it uses at any time.

  3. Price changes relating to current Subscriptions will be communicated to the User. If the User does not agree with a price change, the User must notify LOYALBEE in writing within 30 days of the announcement.

  4. LOYALBEE products and / or services will - unless otherwise agreed - be delivered after the corresponding payment has been made by User in full. Payment term is 14 days, unless otherwise agreed. Monthly costs are automatically collected with a mandate or by digital invoice.

  5. User is not entitled to a refund or credit of a product that is limited to the use of the LOYALBEE software.

Termination of Agreement

  1. This agreement is a fixed-term agreement, entered into for a minimum period of 12 months.

  2. In case of cancellation by the User without mutual agreement, an unambiguous cancellation must be received in writing at LOYALBEE no later than 30 days before the end of the agreed term of the agreement.

  3. If the agreement is not terminated in time after 12 months - with due observance of the notice period of 30 days prior to the end of the term of the agreement - the agreement will be converted into a monthly agreement which can be written with a notice period of 30 days. cancelled. The User then remains obliged to comply with the payment obligations arising from the agreement.

  4. LOYALBEE reserves the right to terminate the agreement in whole or in part and to suspend further fulfillment of its obligations under the agreement if;

  1. User fails to fulfill its obligations under this agreement.

  2. User is granted a moratorium, is declared bankrupt, makes an arrangement with its creditors.

  3. There is a change in the business activities, including dissolution, takeover, merger or demerger.

  4. If the User posts offensive, discriminatory, pornographic or sexually oriented content.

10. In the event of termination of the agreement between LOYALBEE and User, LOYALBEE cannot be held liable for any crediting and / or refund of all amounts or settlements referred to under article 'Costs' for whatever reason.


  1. LOYALBEE reserves the right to change, limit or discontinue the scope and functionality of all software made available by LOYALBEE at any time without any mandatory communication or agreement.

  2. The User is at all times personally responsible for the content, images and other data made available via LOYALBEE, regardless of whether these are posted by the User himself, by third parties or with the assistance of LOYALBEE. LOYALBEE cannot guarantee the correctness of all - whether or not partial - data and accepts no liability for this.

  3. LOYALBEE is never liable with regard to the execution and transactions between User, Consumer and any third parties, including –and not limited to– for example any partners.

  4. LOYALBEE is not liable for mutilation, destruction or loss of data, data and / or documents and / or damage due to delay in the transport of data traffic.

  5. LOYALBEE cannot in any way guarantee that the use of the software made available by LOYALBEE will lead to an increase in store visits, turnover figures or profit figures.

  6. LOYALBEE is not responsible and does not accept any liability for possible damage of any kind, caused in the (legal) relationship between the Consumer and the User or in the context of the creation thereof.

  7. LOYALBEE is in no way responsible or liable for damage or any other harm or destruction resulting from the use of LOYALBEE software, services and products.

  8. LOYALBEE can in no way be held by the User to compensate any damage caused by a shortcoming, limitation, lack of availability, technical malfunctions or data loss in the software, services and products.

  9. By using one of the services of LOYALBEE, the Consumer does not enter into an agreement with LOYALBEE, but with the User. LOYALBEE cannot be held to deliver a performance, good or service to the Consumer on the basis of a stamp card, voucher card, event ticket, customer card, gift card, promotion or otherwise.

Force of the majority

  1. LOYALBEE is not responsible for - whether or not temporarily - not being able to deliver the Service, Products and / or Access to the software in the event of force majeure.

  2. Force majeure includes - and is not limited to -; illness and / or absence of crucial LOYALBEE employees, interruptions in the supply of electricity, strikes, riots, government measures, fire, natural disasters, floods, shortcomings of suppliers of LOYALBEE, shortcomings of third parties engaged by LOYALBEE, hardware failures, server failures, failures in ( telecommunications) networks and other unforeseen circumstances.

  3. LOYALBEE is not bound by its obligations under the agreement if compliance has become impossible due to force majeure.

Other provisions

  1. These general terms and conditions can be adjusted in the interim. Changes will be communicated in a timely manner via digital channels, such as - but not explicitly - via email. If the User does not agree with the new terms and conditions, the User will notify LOYALBEE in writing within 30 days, otherwise the User acknowledges that he accepts the new terms and conditions - tacitly or otherwise.

  2. If any provisions of our other terms and conditions conflict with these terms and conditions, these provisions will govern these terms and conditions, unless clearly stated otherwise in the other terms and conditions.

  3. Should individual provisions of the general terms and conditions be partially invalid, the other provisions will remain in force for the time being.

  4. All current and other applicable conditions can also be found online on the website at www.loyalbee.nl

  5. All our terms and conditions and agreements are exclusively governed by Dutch law. All disputes that arise as a result of an agreement or conditions will be submitted to a competent court in Middelburg.

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Chamber of Commerce: 73253820 - VAT: NL859423037B01